Went to the East Coast Gaming Conference Session: What makes you think YOU know what a leader is? as presented by Keith Fuller
In this lecture, Keith Fuller talked about leadership and what some of the qualities of good leaders were, and what was the major roadblock in the industry as far as leadership goes. He began by letting us know what his expectations of us for the talk were: that we would care , that we would participate, and that we would focus.
Leaders set the expectations for those they lead. And a leader, by definition, is responsible for the behavior, tasks, work performance, and development of one or more people whom they manage. The Jetsons boss is NOT leadership.
Leaders watch the quality of your work, and put you where you’ll be best used. A good leader makes you want to show up! The best leaders are approachable, and knows you as a person!
Leaders should not be pulled from a hat. “working ok” is not the same as innovating and excelling. Work should be lead to be efficient, not a “churn and burn” prfoile, because time you are spending at work is not time with the ones you love.
Quality of leadership can be most accurately seen through employee engagement. When and employee cares and is engaged, they work harder. When they are disengaged, they cost you money and productivity.
Quality of work as measured by the happiness of the employee can be directly noted through 2 main objectives: Their relationship with their immediate supervisor, and their belief in senior leadership. More often than not, you don’t quit a company, you quit a boss.
Consider reading: “First, break all the rules” by Buckingham and Coffman.
If stuck down into two main points from these hundreds of interviews:
- First, treat each employee as a person- know things about them and care about them
- Secondly, Don’t make leadership the default career path- great skills do not always translate into leadership, not everyone wants to become a leader.
Communicate, Relate, and Motivate.
Consider reading: “12 – The elements of great managing” wagner and karter
Good leaders have consistently good social skills, are impactful, value people, and objectively improves the business- doing so by supporting the people (arguably the most important part [supporting the people] of the group)
Biggest obstacle to quality leadership: the idea and pat response “We’re good.” (you are fooling yourself). Poor leaders and organizations that sponsor poor leadership feel they have no need to focus on leadership or improving performance.
Here was a good exercise:
You will get points for your organization (0-5) based on the following questions, Yes or No, 1pt a piece:
- You’re asked to give feedback about lead?
- Does everyone get regular 1:1 meetings?
- Performance review more than 1/year?
- Specific training in leadership skills?
- Does lead ask “how can I help you?”
Are you willing to give your score and NAME your company out loud? Some were willing to give their score out loud (About half). However, when they were asked if they were will to give their company name, it dropped to 4 individuals.
Problem: you are not willing to discuss this and name this in public.
What makes you think you know what a leader is? People are more open and will talk about taking notes in meetings, but NOT about what makes a leader.
WHY? Well, this could be a reputation issue that stops you from getting hired in the future. Many people are worried that the proud nail gets knocked down. What if you are the leader? Are you prepared to self-identify as a bad leader or to ask for help? We should encourage people to ask questions! Getting up to complain on a Soap Box is a bad idea, a 1:1 meeting is the right way.