Microsoft Office Specialist (MOS) Status in Word 2016 Achieved!

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At 9:15am On 3/23/18 I attended the Certiport certification lab presented by Certiport at the 2018 NCCIA Conference located at Asheville-Buncomb Technical Community College in Asheville, NC.

MOS_WordTyler Dockery Achieves Microsoft Office Specialis status with Word 2016

Microsoft Office Specialist status in Word 2016 Achieved!


I chose to attempt this exam because of my success with the interactive PowerPoint certification program I had taken earlier. During the course of this examination I had to clearly establish my ability to perform a number of Word tasks, such as creating and managing documents, formatting text, paragraphs and sections, creating tables and lists, applying references and inserting and formatting objects.

The straightforward Word evaluation challenges individuals to complete a comprehensive project that depicts real-world functionality with project and standards-based outcome testing. Probably the most difficult thing about this product certification was the unrelenting amount of projects required to achieve success, each with multiple courses to completion and numerous tasks which needed to be completed to receive the material. Worst still, was that this timed examination required all the materials to be completed in a timely manner, as one might find in the workplace. Not knowing a particular function might easily eat up time during the examination and stop you from being able to complete numerous projects in the time required. I was pleased with my progression.


The Official Breakdown of Subject Matter

Certiport’s official exam study page for this test: Word 2016: Core Document Creation, Collaboration and Communication; Exam 77-725 outlines the following fundamentals will possibly be covered:

Create and Manage Documents

1.1 Create a Document

1.1.1 Create a blank document

1.1.2 Create a blank document using a template

1.1.3 Open a PDF in Word for editing

1.1.4 Insert text from a file or external source

1.2 Navigate Through a Document

1.2.1 Search for text

1.2.2 Insert hyperlinks

1.2.3 Create bookmarks

1.2.4 Move to a specific location or object in a document

1.3 Format a Document

1.3.1 Modify page setup

1.3.2 Apply document themes

1.3.3 Apply document style sets

1.3.4 Insert headers and footers

1.3.5 Insert page numbers

1.3.6 Format page background elements

1.4 Customize Options and Views for Documents

1.4.1 Change document views

1.4.2 Customize views by using zoom settings

1.4.3 Customize the Quick Access toolbar

1.4.4 Split the window

1.4.5 Add document properties

1.4.6 Show or hide formatting symbols

1.5 Print and Save Documents

1.5.1 Modify print settings

1.5.2 Save documents in alternative file formats

1.5.3 Print all or part of a document

1.5.4 Inspect a document for hidden properties or personal information

1.5.5 Inspect a document for accessibility issues

1.5.6 Inspect a document for compatibility issues

Insert and Format Text, Paragraphs, and Sections

2.1 Insert Text and Paragraphs

2.1.1 Find and replace text

2.1.2 Cut, copy and paste text

2.1.3 Replace text by using AutoCorrect

2.1.4 Insert special characters

2.2 Format Text and Paragraphs

2.2.1 Apply font formatting

2.2.2 Apply formatting by using Format Painter

2.2.3 Set line and paragraph spacing and indentation

2.2.4 Clear formatting

2.2.5 Apply a text highlight color to text selections

2.2.6 Apply built-in styles to text

2.2.7 Change text to WordArt

2.3 Order and Group Text and Paragraphs

2.3.1 Format text in multiple columns

2.3.2 Insert page, section, or column breaks

2.3.3 Change page setup options for a section

Create Tables and Lists

3.1 Create a Table

3.1.1 Convert text to tables

3.1.2 Convert tables to text

3.1.3 Create a table by specifying rows and columns

3.1.4 Apply table styles

3.2 Modify a Table

3.2.1 Sort table data

3.2.2 Configure cell margins and spacing

3.2.3 Merge and split cells

3.2.4 Resize tables, rows, and columns

3.2.5 Split tables

3.2.6 Configure a repeating row header

3.3 Create and Modify a List

3.3.1 Create a numbered or bulleted list

3.3.2 Change bullet characters or number formats for a list level

3.3.3 Define a custom bullet character or number format

3.3.4 Increase or decrease list levels

3.3.5 Restart or continue list numbering

3.3.6 Set starting number value

Create and Manage References

4.1 Create and Manage Reference Markers

4.1.1 Insert footnotes and endnotes

4.1.2 Modify footnote and endnote properties

4.1.3 Create bibliography citation sources

4.1.4 Modify bibliography citation sources

4.1.5 Insert citations for bibliographies

4.1.6 Insert figure and table captions

4.1.7 Modify caption properties

4.2 Create and Manage Simple References

4.2.1 Insert a standard table of contents

4.2.2 Update a table of contents

4.2.3 Insert a cover page

Insert and Format Graphic Elements

5.1 Insert Graphic Elements

5.1.1 Insert shapes

5.1.2 Insert pictures

5.1.3 Insert a screen shot or screen clipping 5.1.4 Insert text boxes

5.2 Format Graphic Elements

5.2.1 Apply artistic effects

5.2.2 Apply picture effects

5.2.3 Remove picture backgrounds

5.2.4 Format objects

5.2.5 Apply a picture style

5.2.6 Wrap text around objects

5.2.7 Position objects

5.2.8 Add alternative text to objects for accessibility

5.3 Insert and Format SmartArt Graphics

5.3.1 Create a SmartArt graphic

5.3.2 Format a SmartArt graphic

5.3.3 Modify SmartArt graphic content



Microsoft Office Specialist certification is the only official Microsoft-recognized certification for Microsoft Office globally. All in all, this test was a great deal harder than I suspected, but then again it was a Specialist Designation. To succeed I truly needed to have an in-depth understanding of the Microsoft Word environment and the ability to complete tasks independently based on written instructions only. This included demonstration of the correct application of  principle features in Word 2016 by creating and editing 2-to-3-page documents for a variety of purposes and situations. Document examples included professional-looking reports, multi-column newsletters, résumés, and business correspondence.

MOS 2016 certification exams seem to introduce a performance-based format for improved testing of a candidate’s knowledge, skills and abilities using the MOS 2016 programs. MOS PowerPoint 2016 exam task instructions generally did not include the command name as in previous versions. For example, function names were avoided, and were replaced with descriptors instead. This meant I had to understand the purpose and common usage of program functionality in order to successfully complete the tasks in each of the projects, and there were many projects to be completed in the time allowed.

The materials had an excellent amount of in-depth knowledge requirement,s and while I suffered a bit with the knowledge of managing multiple papers at once, I was able to break through with a score in the mid 800s. It was a good challenge, and I felt my skills were pushed, especially since this was a time-sensitive examination.


Keynote Speaker: Dr. Terrel Strayhorne: The Educational Benefits of Diversity

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At 8:15am on 4/13/2017, I attended the Professional Development Keynote: The Educational Benefits of Diversity: How It Helps Everyone Excel, presented by Dr. Terrel Strayhorne at the 2017 Spring Faculty Professional Development conference in Raleigh, NC.


Keynote: The Educational Benefits of Diversity: How It Helps Everyone Excel

The keynote speaker was 30 minutes late for the presentation. He had accidentally gone to the wrong campus. We took a moment to reflect on how difficult it can be for new students- multiple campuses, multiple buildings, parking areas and decks… it can be very confusing. Its been a while that many people in this room has been one. He was a very humorous and well-spoken.

higher education has a great portion of the populace which is working but close to recognition and close to being lured away by money, efforts, or quicker faster money and solutions. 15% minorities start their educational careers in community colleges, and especially those close to them. 21m college students in the US, 4300 colleges & Universities, 2000+ 2-year community colleges, 1000+ online degree schools. With all that, 1/3 of all students identify themselves as “First Generation” college students. $250B in federal financial aid each year.

Part of this presentation was geared around the paradigm shift. Someone will have to come out with the clearly noted words or information. Most colleges are “student centered”. How much would parking cost and what is the parking situation like in a “student centered” campus? How are computer labs, chemistry labs, building access setup for “student centered” access. Just saying it doesn’t set us on the path to completion.

1/3 of students claim they are “first generation students”. It is not a static term, it is not clearly defined. 400,000 foster youth in any given day. about 20,000 age-out of the system. 87% feel they need higher education, but less than 9% ever earn one. “I have foster family, adoptive family, and some biological parents I’ve never met. Am I a first generation student?”

Access Without Success is Useless

The national graduation rate is 57%. fifty years ago, it was illegal for african americans, latinos, asians, etc., to learn in college. Although we’ve opened up access, we haven’t opened up success. Many of the reasons that students go to community colleges are the same reasons that they use for going to 4-year schools. Jobs. Job skills. Better futures.

Employers want:

  • Work well on diverse teams
  • Make decisions and solve problems
  • Communicate well verbally with people in/out unit
  • Plan, organize, prioritize work
  • Proficiency with computers & technology
  • Sell and influence others
  • Imagine create and see connections
  • Storytelling & maximizing stories
  • Maintain integrity in work activities

They want us to train graduates. They want you to teach students to do things on their own. You have a job, a strategy, a goal. Do whatever you have to do to get the job done. Rather than coddling students with a detailed syllabus and plan, give the plan, and give the activities without setting demands on process. Frontload the material, and allow the students to use the processes in the order they choose and comment on the process. It is important here to not that employers are very interested in individuals who can work well on diverse teams.

Come to higher education to learn how to work with people from other colleges. College is your training ground. Don’t encourage segregation in the classroom. Students find a sense of belonging. The trouble with this is that often the group sense of belonging is about homogeneity. Seeing that most groups are made of individuals, but seeing many people seeing a group of people with only similarities opens the door for individuals to be taught that if someone is dissimilar, they should not belong to the group.

What does it take for students to belong at your college?

Take a minute about that. Our group noted that a willingness to participate is all that it takes to be part of the family at Wake Technical Community College. WE give the oppportunity to succeed, but also the ability to fail and set things right from that teachable moment.

A sense of belonging refers to a feeling that members matter to one another and the group, and a shared faith that members’ needs will be met through their commitment to be together

We may have to be uncomfortable so that we can assure some comfort to those we cared for. Education brings the light out from within, it released the knowledge from within. With education, we transport our students from knowledge to understanding.


This speaker was dynamic, funny, on point, and fantastic. Would definitely listed to this speaker again.